Frequently Asked Questions

Welcome to our Frequently Asked Questions page! Here, you'll find all the answers you need about our top-notch photo booth services. From pricing and customization options to booking processes and more, we've got you covered to ensure your event is picture-perfect. Have a question you can’t find an answer to? Feel free to reach out to us at howdy@countdowncityco.com and we’ll get back to you!

  • Simply fill out the form on our inquiry page therefore we have all of the critical information about your event and we will respond very shortly with availability.

  • Sure can! We can lock in a booth for your date and update as the information becomes available. If we get an inquiry that may conflict with your reservation we will kindly reach out for any updated information.

  • Yes, while we do offer digital booth options, all of our print packages offer physical prints.

  • Unlimited sessions means your guests have unlimited access to the photo booth through out your rental period. Unlimited prints means each guest included in a photo session will have copy printed for them. Unlimited uploads to email, text, and social media means your guests may upload their sessions to those platforms instantly as long as the photo booth has a reliable and strong wifi connection.

  • Yes! Pictures are taken with a DSLR camera and printed by a high quality commercial dye sublimation printer using archival quality photo paper. High quality digital files are also shared with you at the end of the rental period via an online gallery.

  • When you book our wedding photo booth, you can relax and enjoy your special day, knowing that our experienced and friendly staff will handle everything flawlessly. From set up to tear down, we take care of all the logistics, ensuring a seamless experience. Our knowledgeable attendants will guide your guests through the process and remember to capture every magical moment.

  • We typically arrive approximately 1 hour prior to our scheduled operating time to set-up.

  • Set up and breakdown is included in all reservations. Set-up of our booths takes place one hour before the operational time is scheduled to begin and take down begins once the service time has concluded. The set-up and break down does not consume any of your scheduled operating time. Should you require an earlier set up ahead of our event or require a delayed take down, “idle hours” are available for purchase when building your package at a discounted hourly rate.

  • If the event location is in San Antonio, there is no travel fee. For events elsewhere there would be a travel fee. Feel free to reach out via email to get a custom quote.

  • An 8'L x 8’W x 9’H area for the photo booth and backdrop. Other photo booth options can occupy a smaller foot print but we recommend to dedicate the same spacing to comfortably accommodate your guests. In regard to power, our photo booths require a 110V, 15 amps, 3 prong outlet from a reliable power source within 15 feet (along a wall) of the setup area. We know it sounds complicated, don’t worry, its technical jargon for a very standard electrical outlet that most venues and homes should have.

  • Yes, it is possible to set up the booth outside for an additional premium, but all outdoor bookings remain conditional on presence of an overhead awning, tent, etc.

  • No worries, we can help! We offer additional hours as an add on but also offer idle hours (discounted hourly rate for non-operating time) for events like weddings!

  • Yes! We are licensed and insured and are available to provide a copy to your venue if requested.

  • We have a wide selection of photo booth props for you to choose from and offer custom prop production services. Visit the following link to view our current inventory.

  • We have a wide selection of photo booth backdrops for you to choose from and offer custom backdrop production services. Feel free to view our available back drops at the following link.